FAQs

We've answered some of the more common questions, but if you have a question we haven't answered here please get in touch using the contact us form.

When will my order be delivered?

I hand-make every single order. So to avoid disappointment please allow 10-14 working days for dispatch, I then send everything out first class with Royal Mail. I always try and get orders out as quickly as I can.

Have I seen your designs somewhere else?

No. Unlike some other companies, I design every collection myself. I qualified as a surface pattern designer in 2006 and have been looking for something to put my passion into since then. 

Are your fabrics baby safe?

Absolutely! We make all of our printed baby and kids clothes from Oeko-Tex® certified material, this guarantees that no harmful chemicals have been used in the production of the materials. Fabrics that aren't Oeko-Tex® certified may have used formaldehydes or other harmful chemicals to colour them.

How do sizes work?

We have size charts on all of the products these show the size of our clothes that match to the size of the baby. They are labelled by age, but these are generalisations. It is far better to measure your baby and buy the size that fits not the age. After all, my little FoXy RED was still in 6 month old vests at 10 months!

Can I return something?

If you have ordered something and it's not the right size, then of course you can send it back. As long as it's unworn (that means more than just trying it on) in the same condition it arrived in. If for any reason there is a fault, please get in touch with us straight away and we will do everything we can to make it right. Please note, the customer will be responsible for return postage of items bought in the wrong size.